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Citigold Main

Customer Protection Plan
Citigold Services

Citibank Korea offers below services to CPC/Citigold customers:

  • Preferential fees on financial transactions
  • CPC/Citigold-designated relationship manager service
  • Preferential FX fees on overseas transfer and foreign currency exchange transactions

Citibank Korea is currently undergoing a wind-down of its Consumer Banking Business.
We are committed to do our utmost to prevent any inconvenience to our CPC/Citigold customers until the business wind-down will have been completed.
For more details on the business wind-down, please refer to the "Customer Bank Protection details" menu on the upper side.

Citigold Hotline

1600-7000

English Service Int’l

82-2-3704-7100

Service hour : 09:00~18:00 (Business Days only)

Compliance Review Number 2506-06-047 (2025.06.18 ~ 2026.06.17)

The aforementioned validity period is the posting period of this service guide, not the validity period of services provided.
This service guide is as of June 18 2025 and is subject to change without prior notice