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e-Service

Citiphone

한국어 상담 및 번호
Service Type	Contact Number	Service Hours
Banking transaction and inquiry	82-2-3704-7100	09:00~18:00 (Business days only) Incident reporting, 24hrs/365days
Internet banking	82-2-3704-7711	09:00~18:00 (Business days only)
Credit card counseling and incident reporting	82-2-2004-1004	09:00~18:00 (Business days only) Incident reporting, 24hrs/365days

AVR, Homepage, and Mobile App services are available 24 hrs/ 365days

Banking Service

ⓞ CPO connection
① Transaction History Inquiry	① Credit Transaction Inquiry ② Debit Transaction History Inquiry ③ Transaction History Inquiry
② Balance Inquiry
③ Internal Transaction
④ External Transaction
⑤ TPIN Change Service
⑥ Foreign Currency Rate Inquiry Service
⑦ Lost and Stolen Report

Credit Card Service

① Payment Amount Inquiry
② Credit Card PIN Registration or Change, Credit Card Registration	① PIN Registration ② PIN Change ③ Credit Card Registration
③ Credit Card Limit Inquiry
④ Lost & Stolen Card
ⓞ Speak to a Representative